Business Technology & Automation
Better technology. Less busywork.
I help South Coast businesses fix everyday technology problems, improve the systems they rely on, and automate repetitive work.
- IT Support
- Computer Repair
- Business Systems
- AI & Automation
Before
Rebuild the menu by hand
Every morning · ~45 minutes · often out of date
After
Generated automatically, 24/7
Always current · 0 minutes · hours back every week
What I can do for you
Technology that helps your business work better.
Practical support for what is broken today — plus smart improvements that save time tomorrow. No jargon or giant software project.
Also available: websites, custom software, and specialized technology projects.
Areas served
Local to Fall River. Available across the South Coast.
On-site help when the problem requires it, remote support when it does not, and practical travel decisions based on the value of the work—not a giant service territory on a map.
Also serving businesses in and around:
- Somerset
- Swansea
- Westport
- Dartmouth
- New Bedford
- Taunton
- Providence
- East Bay RI
See it in action
Here’s what that actually looks like.
A few examples of the kind of automation I build — running live, right here on the page.
Never miss a lead
Missed-call text-back
Missed call · 9:02 AM
Booked ✓ — added to your calendar
Systems that talk
Automated handoffs
Order comes in
from email or web form
Inventory updates
synced across your systems
Report is sent
to your inbox, on schedule
Weekly report emailed ✓
Tools built for you
Instant quote — try it
Service
System size
Instant quote
$3,500
Example tool — built to your real pricing.
Watch a real build
Walkthrough video
How it works
Simple, predictable, no surprises.
Four steps from “this is driving me crazy” to “I can’t believe we did it by hand for so long.”
- 01
Free call
Tell me what’s getting in the way. No pitch, no obligation.
- 02
Flat-price proposal
I scope the repair, support, or improvement and you see exactly what it’ll cost — before any work starts.
- 03
I build it
I fix or build the solution and make sure it works for your team.
- 04Optional
Keep it running
Optional: I maintain and improve it over time as your business grows.
Proof
Real work. Real time saved.
One recent example — with more on the way as I work with local businesses.
Case study · Local retail
From a hand-built menu rebuilt every day to one that updates itself — around the clock.
A local retail business was rebuilding their product menu by hand every single day. I built an automation that pulls their live inventory data and turns it into a clean, always-current menu — automatically, 24/7. No more manual updates, no more out-of-date listings, hours back every week.
- Always up to date
- 24/7
- Manual edits a day
- 0
- Back every week
- Hours
Always up to date
Manual edits a day
Back every week
Fall River, MA · South Coast & East Bay RI
Working with owner-operated businesses across southeastern MA and the East Bay.
About
A real engineer, local to the South Coast.
I’m James Underwood. I have a computer science degree and years of experience building software — from defense systems to teaching computer science to building automation and data tools.
Now I work with local businesses across the South Coast and East Bay — solving everyday technology problems, improving the systems they rely on, and building custom software and automation when it makes sense. I’m local, I do the work myself, and I stick around to make sure it actually works for you.
- Computer science degree
- Built defense software
- Taught CS — dept chair
- Data, automation & AI tooling
- Next.js · Python · Supabase
Let’s make the technology you rely on work better.
Whether it’s a computer problem, a messy process, or work you do by hand every day, we’ll talk through a practical next step. No pitch, no obligation.
Replies within one business day · plain English, no tech jargon
Get in touch
Tell me what’s getting in the way.
No pitch, no obligation — just a quick conversation about the technology problem you need to solve.
Fall River, MA · serving the South Coast & East Bay RI
View Google Business Profile- I reply within one business day
- A free 15-minute call to start
- Plain English — no tech jargon